Cancellation Policy
At The House Of Snob, we strive to provide a professional and flexible experience for all members and guests. Please review the following cancellation and rescheduling policies before booking.
FLEXIBLE SALON SUITE & MAKEUP VANITY RENTALS
Cancelations:
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Cancellations made 48 hours or more before a scheduled booking are eligible for a full refund.
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Cancellations made less than 48 hours before a scheduled booking are not eligible for a refund. A credit will be issued and kept on file for future use, in accordance with current booking policies.
Rescheduling:
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Bookings may be rescheduled online up to 24 hours before the scheduled booking time.
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Rescheduling requests made within 24 hours of the booking may not be accommodated.
Card On File:
A valid credit card must be maintained on file for all bookings. By booking a space, you authorize The House Of Snob to charge applicable fees related to:
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Cleaning fees for spaces left unclean or in unsatisfactory condition
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Damage to furniture, equipment, or facilities
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Other charges resulting from failure to follow House Of Snob policies
A cleaning fee of up to $50 may be applied where necessary.
PRIVATE SALON SUITE MEMBERSHIPS
Membership Cancelations:
Members must provide a minimum of 30 days written notice to cancel their membership.
Membership Downgrades:
Members must provide a minimum of 30 days written notice to downgrade their membership.
Move-Out Requirements:
Upon vacating a suite, members must:
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Remove all personal belongings
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Leave the space clean and in good condition
The House Of Snob reserves the right to suspend or terminate memberships for non-payment, violations of membership agreements, or behaviour that disrupts the community and operation of the facility.
VANITY MEMBERSHIPS
Membership Cancelations:
Vanity memberships require a minimum four-week commitment before cancellation.
Membership Downgrades:
A minimum of 14 days written notice is required to downgrade a vanity membership.
Move-Out Requirements:
Upon termination of a vanity membership, members must:
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Remove all personal belongings
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Leave the space clean and in good condition
The House Of Snob reserves the right to suspend or terminate memberships for non-payment, violations of membership agreements, or behaviour that disrupts the community and operation of the facility.
TOUR APPOINTMENTS
If you are unable to attend a scheduled tour, please provide at least 12 hours notice to cancel or reschedule your appointment - It's just the nice thing to do. :)
CONTACT US
For membership cancellations, booking changes, or policy questions, please contact The House Of Snob directly or submit your request through your member account profile.